lobi Jurisdiction Notice
We at lobi operate an online gaming and sportsbook platform subject to strict jurisdiction constraints. This page sets out where our service is available, who may use it, and what legal responsibility each user bears. Our platform is accessible only in regions where online gaming complies with local law, and we do not operate in jurisdictions where online wagering is prohibited.
Access to lobi depends entirely on your location and the laws that apply there. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other Indonesian regions may find lobi available; however, availability can change based on regulatory updates. Users are responsible for verifying that their own access and use comply with the laws of their jurisdiction before opening an account or making any deposit.
Service availability and jurisdiction limits
We do not offer our services in jurisdictions where online wagering is prohibited by law. Our policy is to respect all local legal frameworks; if a territory's regulations do not permit lobi's operations, we will not accept accounts or deposits from users in that territory. We monitor regulatory changes continuously and may restrict or close access to lobi if a user's jurisdiction enacts prohibitive legislation.
Regulatory authority over online gaming varies widely. Some regions permit and license operators; others restrict or ban the activity entirely. We at lobi do not claim to be licensed in any specific country. Our service is offered in supported jurisdictions on an as-permitted basis only. We do not advertise to or solicit users in territories where such advertising would be illegal.
Account eligibility and user obligations
To open an account on lobi, you must be of legal age in your jurisdiction (typically 18 or older). You must provide truthful identity information during our know-your-customer (KYC) process. We require government-issued ID, proof of address, and other documents as part of account verification. Providing false information or attempting to circumvent our verification procedures will result in immediate account suspension and forfeiture of funds.
You agree that you are accessing lobi from a jurisdiction where such access is lawful. You also agree not to use lobi if you are subject to any legal or regulatory prohibition on online gaming in your territory. If your jurisdiction changes its laws and prohibits online wagering, you are responsible for ceasing use of lobi and requesting account closure.
We reserve the right to refuse service to any user if we have reason to believe their use violates local law or our terms. We may close your lobi account at any time if we determine that your jurisdiction no longer permits our operations or if we identify suspicious or fraudulent activity.
Payment processing and regulatory compliance
Our payment processors — operators of DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks such as mobile banking, local payment, online payment, and e-wallet — are themselves subject to Indonesian financial regulations. We work with these partners to ensure deposits and withdrawals comply with anti-money-laundering (AML) and know-your-customer (KYC) rules. If your payment method is flagged during processing, we may ask for additional documentation or decline the transaction to maintain regulatory compliance.
We will not process deposits or withdrawals that we believe violate applicable law. Funds held by lobi are kept in accounts subject to our jurisdiction and relevant banking regulations. In the event of regulatory action against lobi, your account balance may be frozen pending legal resolution.
Users are responsible for verifying that access and use of lobi comply with the laws of their own jurisdiction.
Data, privacy, and dispute resolution
Our data practices are governed by our privacy policywhich outlines how we collect, store, and share your personal information. You retain all rights outlined in that policy, including the right to access, correct, or delete your data (subject to legal retention periods).
Any disputes arising from your use of lobi are subject to applicable law in the jurisdiction where lobi operates. We are not responsible for disputes that result from your misunderstanding of local regulations or your access to lobi from a territory where such access is prohibited. If you believe we have violated your rights or applicable law, you may contact us through our support channelshowever, legal remedies may be limited by your jurisdiction and our terms of service.
Summary and contact
At lobi, compliance with local law is non-negotiable. We operate only where permitted and require every user to verify their own jurisdiction before accessing our platform. Account eligibility, payment processing, and dispute resolution are all subject to the legal frameworks of the territories in which lobi is available. We do not advertise lobi as being licensed in any specific country, nor do we circumvent local prohibitions on online gaming.
If you have questions about whether lobi is available in your jurisdiction, or if you need legal clarification about your own use of our platform, please contact us using the contact information in our legal noticeWe will do our best to answer within a reasonable timeframe, though we cannot provide personal legal advice.
By using lobi, you acknowledge that you have read and understood this jurisdiction notice and that you accept full legal responsibility for your own access and use of our platform.